MVNO 168 Communications launches in Thailand

Written by
Allan T. Rasmussen
Published on
April 29, 2015
MVNO 365 Communications re-launched as 168 Communication

MVNO 365 Communications relaunched as 168 Communication

The Thai mobile virtual network operator (MVNO), formerly known as 365 Communication, has been rebranded and relaunched as 168 Communication. The new administration has added an investment of THB 3 billion.


The investor, Natee Panichewa claims to have an investment of THB 3 billion ($96.6 million), ready for the MVNO’s marketing budget and has set a target of two million subscribers in year one growing to 10 million in year 2020.

168 Communications will provide 3G services on the 850 MHz band, under a 10-year wholesale contract with host network operator (HNO) CAT Telecom.

365 Communication was one of the first five MVNOs in Thailand, riding on TOT’s 2100 MHz 3G network, using a low-cost customer self-service model, utilizing social network as the main marketing and customer service channels.

In September 2013, 365 Communication's agreement with TOT was terminated. TOT reasoned that 365 Communication was in financial troubles and struggling with cash flow and high debts and failed to place a guarantee of 3 million baht required for the purchase of each airtime allotment.

Surin Ritteepamorn, then chief executive of 365 Communication, claimed that TOT terminated the agreement between the MVNO and TOT before the end of the contract, even though the MVNO provided a satisfactory value per SIM to TOT.

Then in July 2013, CAT Telecom’s President, Kittisak Sriprasert, announced that 365 Communication was one of a handful of companies who had approached CAT Telecom to become MVNO in Thailand on its 3G service.

According to CAT Telecom back then, 365 Communication was planning to provide a service for up to 300,000 users, and pay CAT Telecom THB 300 million ($10 million) a year under the new deal.

Under the new structure, Natee Panichewa and his group holds a combined 50% stake in 168 Communication and has increased the registered capital from THB 30 million to THB 500 million. Surin Ritteepamorn and group, the founder and CEO of 365 Communication, has diluted their shareholding stake to 24%

168 Communication has appointed Loxley Plc as its authorized SIM card dealer. Loxley also has an MVNO “i-Kool” which runs on TOT’s network.

The MVNO positioning is: Better wireless broadband speed with attractive applications and content offerings to serve niche markets like corporate customers and high-end data users.

168 Communications pre-launched yesterday with the aim of a full commercial launch May 8.

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In a formal letter submitted to the NBTC, the Consumer Council emphasized the necessity for a comprehensive stakeholder consultation before proceeding with the auction, which encompasses the 850 MHz, 1500 MHz, 1800 MHz, 2100 MHz, 2300 MHz, and 26 GHz frequency bands.

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Thailand’s Consumer Council (TCC) has issued a strong appeal to the National Broadcasting and Telecommunications Commission (NBTC), urging the postponement of the upcoming mobile spectrum auction.

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66.17M 99.41M 150% 72%
Population Mobile Connections Mobile Penetration Prepaid Market Share
As of 2021 EoY 2021 EoY 2021 EoY 2021
66.17M 99.41M 150% 72%
Population Mobile Connections Mobile Penetration Prepaid Market Share
As of 2021 EoY 2021 EoY 2021 EoY 2021

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66.17M 99.41M
Population Mobile Connections
As of 2021 EoY 2021

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19.67M
5G Package Subscriptions

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Market Year Acquirer Target Subs Deal Per/Sub
Denmark 2003 TDC Telmore 460K €53.7M €117
Germany 2003 Carphone Warehouse Hutchison 540K €52M €96
Norway 2004 TeliaSonera Chess/Sense 405K €185M €457
Sweden 2004 TeliaSonera Sense 1.8M €189M €104
Denmark 2004 Sonofon CBB 437K €17.5M €40
UK 2006 NTL Virgin UK 3.3M €1.06bn €318
Germany 2007 Vodafone AG Allmobility 404K €25M €62
Switzerland 2008 Sunrise Tele2 525K €33M €63
France 2009 Virgin Tele2 400K €56M €140

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MVNO/Service price VOICE (THB/minute)* DATA (THB/MB) SMS (THB/SMS) MMS (THB/MMS)
Penguin SIM (Prepaid) 0.9 0.45 2 No service
I-Kool 3G (Prepaid) 0.8 0.24 1.75 No service
Feels (Prepaid) 0.77 0.21 1.8 No service
Redone (Postpaid*) 0.62 0.05 No SMS promotion in main package No service
MVNOs blended 0.77 0.24 1.85 No service
MNOs (AIS, TRUE, NT) blended** 0.6 0.16 0.89 2.33

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MNO MVNO
APPROACH
Mass Marketing Analytics Marketing
TARGET SEGMENT
Any customer
is a good customer
Each customer cluster has
a different addressable value
APPEAL
Standard
“One-size-fits-all”
Cater to needs that are specific to
each customer, or each segment
VALUE PROPOSITION
Broad value proposition
“Build it and they will come”
Value proposition tailored
to each target customer’s needs
COMMUNICATION STYLE
Broadcasting
to the market
Listening to customers
and respond to their ideas

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